Room List Ravage
Your team is already setting a high standard in guest satisfaction, an achievement that is not unnoticed. However, imagine the further heights they could reach if they could dedicate more time to fostering valuable guest relationships. Currently, a significant portion of their day is consumed by the tedious task of managing group room blocks, which includes handling inquiries about pick-up lists, updates, and name corrections, often over email.
Cvent Passkey provides a secure portal between hotels and event planners, to upload rooming lists and automatically process subsequent revisions. Event Planners can manage their own event and reservations without having to constantly email your staff. This shift not only alleviates the daily burden of rooming list management but also opens the door to unparalleled service excellence. Dive deeper to explore how this transformation can benefit your hotel.
Learn how to develop a hotel room block strategy
End the rooming list nightmare
Imagine a world where your staff can focus on the important tasks, without having to perform daily miracles just to keep up with rooming list processing. Cvent Passkey’s intelligent Rooming List Assistant automatically maps the rooming list data to the right fields in your system, eliminating hours of manual processing and data entry – even providing the ability to upload a pdf directly.
Rooming lists made easy
You don’t have to worry about manually entering things like rooming lists …. It speaks to your PMS in real-time. It’s something that would normally take a few hours to enter.
Lindsay Carroll
Associate Director of Revenue Management
La Cantera Resort
